Who is Involved in the Solar Process and What is it?

Solar Providers

Solar providers are licensed companies that supply solar power and deliver installers to your home. In some cases, they provide funding.

Installers

The installers, after completing an assessment of your roof, ground, and electrical system, are responsible for installing your solar system. They also must be licensed.

Salespeople

Salespeople represent solar providers and also must be licensed. Typically, salespeople will contact you either by calling you or knocking on your door. If you are unsure, you can ask for their “Home Improvement Salesperson (HIS) registration” and confirm it at 800-321-CSLB (2752) or www.cslb.ca.gov/consumers.

Lenders

If you have a solar loan or PACE financing, lenders can supply you with funds.

PACE Administrators

PACE administrators can assist you with PACE financing programs. They must be licensed, and you can check their license at http://docqnet/dbo.ca.gov/licensesearch.

NOTE: PACE users are required to pay either 1-2 times a year with their property taxes or with their monthly mortgage payment. They will not receive any bills from a Lender or Solar Provider.

Electricity Providers

Electricity providers supply electricity to your solar system and issue your electricity bills.

Manufacturers

Manufacturers assemble solar systems and provide most solar warranties for purchased systems.

City/County Inspectors

Inspectors routinely conduct evaluations of your home to ensure that the system is working properly.

Overview of a Typical Rooftop Solar Process

NOTE: If you use PACE Financing, you will not receive a bill from a Lender or Solar Provider (the last step above). Instead, your payments will be due once or twice a year without property taxes or monthly with your mortgage payment.

• It typically takes 1 to 3 months after you sign a contract for the solar system to be installed at your home

• After the solar system is installed, it typically takes 2-3 weeks to receive approval from your electricity provider to turn your system on. It could take longer depending on your circumstances.

Source: www.cpuc.ca.gov/solarguide